Privacy Policy

At Futurr Innovations, accessible from https://futurr.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Futurr Innovations and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through our contact page.

1. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

2. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly or fill out our enquiry forms, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an account or enroll in our courses, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services.
• Improve, personalize, and expand our website.
• Understand and analyze how you use our website.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Send you emails or messages regarding course enrollments, updates, and news.
• Find and prevent fraud.

4. Log Files and Analytics

Futurr Innovations follows a standard procedure of using log files and third-party tracking services. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

We use Google Analytics to monitor and analyze web traffic and user behavior. This service uses cookies to collect anonymous standard visitor behavior details. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

5. Third-Party Services

We use third-party service providers to improve functionality and handle inquiries:

• Google Sheets API / Google Apps Script: We send form submission details (name, email, phone number, and message) to our database in Google Sheets to help us process customer inquiries.
• Botpress & Chatbase: We embed AI chatbot assistants on our website to answer user queries in real-time. These services may collect conversation transcripts to improve response accuracy.

6. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

7. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

8. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Futurr Innovations does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us by visiting our Contact Page.